Privacy Policy

1. Introduction

JMJ Health Interpreters ("JMJ," "we," "us," or "our"), a division of Sancta Enterprises LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information from visitors to our website at jmjinterpreters.com.

2. Information We Collect

2.1 Information You Provide Voluntarily

When you contact us through our website, we may collect:

• Your name
• Your facility or organization name
• Email address
• Phone number (if provided)
• The content of your inquiry message
• Any other information you choose to share with us

2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically by our hosting provider, including:

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Approximate geographic location (city or region level)
• Referring website

This data is collected anonymously and helps us understand how visitors use our website.

2.3 Cookies

Our website uses only essential cookies necessary for basic functionality. We do not currently use third-party advertising, tracking, or behavioral analytics cookies.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide requested information about our services
• Schedule consultations or product demonstrations
• Send follow-up communications related to your inquiry
• Improve the functionality and content of our website
• Comply with legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: With trusted third parties who help us operate our website (e.g., website hosting), under confidentiality obligations.
• Legal Requirements: When required by law, court order, or government request.
• Protection of Rights: To protect the rights, property, or safety of JMJ, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to confidentiality requirements.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Encrypted (HTTPS/TLS) transmission of all data submitted through our website
• Secure form submission handling
• Limited access to your information on a need-to-know basis
• Regular security review of third-party service providers

No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to file a complaint with a privacy regulator

6.1 California Residents (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to non-discrimination for exercising your rights.

To exercise any of these rights, please contact us using the information at the end of this policy. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our website and services are intended for healthcare professionals and business contacts, not for children. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Visitors

Our services are intended for clients in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

12. Contact Us