Terms of Service

1. Acceptance of Terms

By accessing or using the JMJ Health Interpreters website at jmjinterpreters.com (the "Website") or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. About Us

JMJ Health Interpreters ("JMJ," "we," "us," or "our") is a division of Sancta Enterprises LLC, a Wisconsin limited liability company headquartered in Madison, Wisconsin. We provide professional Spanish-English medical interpretation services to healthcare providers throughout the United States.

3. Our Services

JMJ provides medical interpretation services for healthcare organizations, including but not limited to:

• Spanish-English over-the-phone interpretation (OPI)
• Medical interpretation in clinical settings
• Related interpretation support services

Specific service terms — including pricing, service level commitments, response times, and obligations regarding Protected Health Information (PHI) — are established through separate written service agreements and Business Associate Agreements (BAAs) executed with each client.

4. Eligibility

Our services are intended for healthcare providers, healthcare organizations, and their authorized representatives located in the United States. By engaging our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal authority to engage our services on behalf of your organization
• Your use of our services will comply with all applicable laws and regulations

5. Permitted Use of Website

You agree to use our Website only for lawful purposes. You will not:

• Attempt to gain unauthorized access to any part of our systems or networks
• Use the Website to transmit harmful code, viruses, or malicious content
• Interfere with or disrupt the Website's functionality or security
• Misrepresent your identity, organization, or affiliation
• Collect, harvest, or store data about other visitors without authorization
• Use the Website in any manner inconsistent with applicable laws or these Terms

6. Intellectual Property

All content on this Website — including text, graphics, logos, design, images, software, and the "JMJ Health Interpreters" name and brand — is the property of JMJ Health Interpreters and Sancta Enterprises LLC, and is protected by United States and international intellectual property laws.

You may not copy, reproduce, distribute, modify, display, perform, or create derivative works of any content from this Website without our prior written permission, except for personal, non-commercial use.

7. Contact Form and Inquiries

Information submitted through our contact form is governed by our Privacy Policy. By submitting an inquiry through our Website, you authorize us to contact you regarding our services using the contact information you provide.

8. No Medical Advice

JMJ Health Interpreters provides language interpretation services only. We do not provide medical advice, medical diagnosis, medical treatment, or healthcare recommendations of any kind. All medical decisions, diagnoses, and treatments remain the sole responsibility of qualified licensed healthcare professionals. Nothing on this Website should be interpreted as medical advice.

9. Service Disclaimer

While we strive to provide accurate, reliable, and high-quality interpretation services, our Website is provided on an "as is" and "as available" basis. We make no warranties or representations, express or implied, regarding:

• The continuous, uninterrupted, or error-free operation of the Website
• The accuracy, completeness, or timeliness of Website content
• The fitness of the Website for any particular purpose

Specific warranties and service commitments regarding our interpretation services are set forth exclusively in executed service agreements with our clients.

10. Limitation of Liability

To the maximum extent permitted by applicable law, JMJ Health Interpreters and Sancta Enterprises LLC, our officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the Website, regardless of the legal theory.

Liability for direct damages, if any, arising from interpretation services shall be governed exclusively by the terms of executed service agreements.

11. Indemnification

You agree to indemnify, defend, and hold harmless JMJ Health Interpreters, Sancta Enterprises LLC, and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Website
• Your violation of these Terms
• Your violation of any applicable law or third-party right

12. Third-Party Links

Our Website may contain links to third-party websites or services. We do not endorse and are not responsible for the content, privacy practices, or operations of third-party websites. Access to third-party websites is at your own risk.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to its conflict of law principles. Any dispute arising from or related to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Dane County, Wisconsin, and you consent to the jurisdiction of such courts.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on this page with a revised "Effective Date." Your continued use of the Website following any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and JMJ regarding the use of our Website. For interpretation services, executed written service agreements between JMJ and the client organization govern the relationship and supersede any conflicting Website terms.

17. Contact Us